Appointment & Device Tracking Software for Repair Shops

PLAN 7/24 manages the device drop-off and pickup process as appointments for phone, computer and appliance repair shops. Customers get an automatic notification the moment their device is ready.

The problem this usually causes

When customers call to ask if their device is ready, staff time gets pulled away from the actual repair work.

Why businesses in this space use PLAN 7/24

  • Define phone repair, computer repair and appliance repair as separate services
  • Automatic SMS/push notification when a device is ready or the job is complete
  • Keep each customer’s past repair history on file

Also included

Appointment managementFinancial trackingCustomer managementSMS & push notifications

Frequently Asked Questions

Is the customer notified automatically when their device is ready?

Yes, marking an appointment "Completed" automatically sends the SMS/push notification template you’ve set up.

Can I see a customer’s previous repair history?

Yes, past appointments and notes are kept on the customer card so you can spot recurring issues.